Situ Support

Situ is a scenario-based language trainer: you practise real conversations out loud and the app checks what you said. If you have a question, a problem or an idea — write to us.

Contact

Email: my.athletic.skin@gmail.com

We reply within 1-2 working days.

Frequently asked

Which languages can I learn?

English, German and Polish. The app interface is available in Russian and Ukrainian.

My progress is gone

Progress is stored on your device only. If the app was deleted or its data cleared, it cannot be recovered. Use the backup option in Settings to keep a copy.

The audio does not play

Check that sound is on and that the app is allowed to play audio. Part of the audio is downloaded from the internet — check your connection.

The microphone does not hear me

Allow microphone and speech recognition access in your iPhone settings. Recognition runs on the device itself and needs no internet.

How do I add my own words

Open the Translator tab, type a word or a phrase and tap Translate. The result card has an "Add to dictionary" button — the word joins your trainer and comes back for review.

How do I create my own situation

Situations tab → Create new situation. Describe in your own words what you need to talk about, and the conversation is built for you.

Resetting the app

Settings has "Erase all data". This cannot be undone — make a backup first.

Subscription and refunds

The subscription is managed by Apple. To cancel or request a refund, use your Apple ID settings or reportaproblem.apple.com.